Restaurant Privacy Policy for La Tropical

Privacy Policy Effective Date: June 3, 2026

La Tropical PDT ("we," "our," or "us") values your privacy. This Privacy Policy outlines how we manage and safeguard personal information, specifically regarding our reservation systems and mobile text messaging (SMS) communications.

1. Information Provided to Us Via OpenTable

We do not directly collect personal identification information or utilize data collection forms on this website. However, when you book a reservation with us through our third-party partner, OpenTable, certain information is shared with us to fulfill your reservation request. This information may include:

• Your name
• Your email address
• Your mobile phone number
• Dining preferences or special notes

2. Mobile Information and SMS Privacy

We utilize RingCentral to send operational text messages to allow our hostess to respond to your questions and provide reservation confirmations.

• No Sharing of Mobile Information: Mobile information, including your phone number and SMS consent status, will never be shared, sold, rented, or leased to any third parties, affiliates, or partners for marketing or promotional purposes under any circumstances.
• Strict Confidentiality: Your text communication records and phone number are handled with strict confidentiality and used strictly for direct operational interactions between you and La Tropical PDT.

3. SMS Terms of Service

By texting our business number directly or by providing your mobile number and consent when booking a reservation for our establishment, you accept our SMS terms of service.

• Message Frequency: Message frequency varies based on your reservation activity and interactions.
• Rates: Message and data rates may apply according to your individual cellular service plan.
• Opt-Out: You can cancel at any time. Reply STOP to any text message to unsubscribe. Reply START at any time to resume receiving messages.
• Help & Support: Reply HELP to any message for assistance, or call us at (787) 620-4496 or email us at info@latropicalpdt.com.
• Carrier Liability: Mobile carriers are not liable for delayed or undelivered messages.

4. Contact Us

If you have questions about this Privacy Policy, please contact us at: 

La Tropical PDT
Info@latropicalpdt.com

(787) 620-4496